Shipping Policy

Thanks for shopping at Shinsu!

Here at Shinsu we are a small business making stylish anime clothing for anime lovers!

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. 

Shipment confirmation & Order tracking

You should receive a Shipment Confirmation email within 24 hours after your order has been shipped. The email will contain your tracking number(s).

Damages

Shinsu is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

*Please be sure to save all packaging materials and damaged goods before filing a claim.

Shipping rates & delivery time

Shinsu provides free shipping on all orders over $75 in the United States. For all other countries, the shipping fee is provided at checkout based on the particular location. 

Shipment Destination Estimated delivery time
United States  5 - 12 business days
All Other Countries 8 - 30 business days