Return Policy

Thanks for shopping at Shinsu!



We accept returns on non-sale items that are in original packaging, unused, and unwashed within 15 days of receipt. Shipping and handling charges are non-refundable (exceptions may apply). We do not cover the cost of return shipping. 


Once we receive your item, we will inspect it and notify you that we have received your returned item and provide you with the status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within the timeframe determined by your card issuer's policies.